Privacy Policy

1. Information We Collect

We collect only the information necessary to perform repairs and communicate with you. This includes:

  • Contact details (Name, Email, Phone Number, Address).
  • Device information (Model, Serial Number, IMEI, Passcode).

We may require your device passcode to test functionality before and after the repair. You are welcome to change your passcode after the service is complete.

2. How We Use Your Information

We use your information to:

  • Update you on the status of your repair.
  • Process payments and generate invoices.
  • Contact you regarding warranty or support issues.

3. Third-Party Sharing

We do not sell your personal data. However, we share necessary data with trusted third-party services to operate our business, specifically:

  • Stripe / PayPal: For secure payment processing.
  • QuickBooks: For accounting and invoicing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.